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If you have questions that you still can't find answers to, let us know in the form below.
One of our team will respond as soon as possible.
Are your door products certified?
All our door systems* are certified through one or more UKAS accredited Third-Party Certification (TPC) scheme. Within each of these systems, one or more of our door products are contained.
Each TPC scheme has their own rules and requirements for membership. You can approach any certification provider with queries relating to their scheme rules and the methods to which they are applied. We would always recommend using a certification scheme that is accredited by UKAS and willing to communicate their certification in a transparent way.
You can read more about Third-Party Certification here.
*newer systems may not yet be certified, they will be on their certification journey.
Can you send me a DoP for your door blanks please?
DoPs (or Declarations of Performance) are available for a number of panel products (and other Construction Products for that matter), required for CE/UKCA Marking.
These documents are to help ensure a level playing field for alike products by standardising the performance criteria and test/classification standards that the products must declare against. This enables purchasers of those products to make decisions based on their needs.
Door blanks themselves do not have a harmonised standard to declare against, and therefore there is no option to provide a DoP for door blanks as a product. We can however provide various documents relating to the performance of each product/system we supply, including:-
In the most part, if these documents are complete and finalised, you will be able to download them from the relevant system page. If you cant find what you need, contact us and we will provide you information without the need for any registration, non-disclosure agreements or other obstacles.
Do I need to fire test doors from both sides?
It is not always necessary to test doorsets from both directions. A more appropriate consideration is whether there is sufficient evidence to demonstrate that the doorset will provide adequate fire resistance, regardless of the direction from which a fire may occur.
The route to demonstrating this performance can vary depending on the type of evidence available, the certification body and the requirements of the responsible person or end user. However, there are well established principles within recognised standards and guidance documents that can be used to evidence performance in both orientations.
As Wood International Agency Limited, our focus that follows is on timber fire doorsets, although similar principles do apply to some other doorset constructions.
Approved Document B (England), Appendix C: Fire Doors, states:
At face value, this appears to require testing from both sides for all doorsets. However, this interpretation assumes that every doorset design is physically tested, which is not always the case in practice.
Fire test evidence remains the foundation of certified and classified fire-resisting doorsets. However, test standards recognise that certain constructions - particularly timber doorsets - exhibit predictable behaviour under fire test conditions.
For example, Table 2 of test standard BS EN 1634-1 allows for this known predictability. Timber doorsets are typically tested opening towards the furnace as their performance characteristics can be reliably assessed without the need for testing in both directions.
That said, this approach is subject to specific conditions, including:
Any non-symmetrical elements (such as some glass types) and restraining hardware must therefore be supported by relevant test evidence, not necessarily in the same doorset design as tested.
Where a timber doorset has only been tested in one orientation, demonstrating performance from the opposite side typically involves some or all of:
Importantly, this supporting evidence does not need to come from identical doorset designs. Engaging with an experienced assessment or classification specialist early in the process is strongly recommended to ensure all available evidence is effectively utilised.
Yes—assessments are a recognised and compliant route to demonstrating fire performance.
Standards such as BS EN 1634-1 (Section 13: Field of Direct Application) explicitly allow for variations to tested designs, including:
Further extended application (assessment) standards, such as the BS EN 15269 series (including parts 3 and 20 for timber doors), provide additional routes for assessing variations. Other common routes include:
Third-party certification provides an additional level of assurance. Tested and assessed Certified product designs can be subject to ongoing audit testing where any adverse results can be reviewed by assessment bodies to refine and update supporting documentation.
This process helps ensure that products placed on the market continue to meet the required fire performance standards, offering increased confidence to specifiers, installers and end users alike.
You will find test reports with Wood International Agency Ltd door products with specimens opening both towards and away to the furnace, with certified scope documents in accordance with the principles and standards above. If you want to discuss any aspect of our test evidence, get in touch!
How should I store and handle your products?
All our door products are timber based, so a lot of the requirements for storage, handling and processing are in keeping with that of other natural and engineered timber products. If you want finished goods manufactured from our product range to perform as expected, especially when it comes to fire doors and fires safety products, it is important that the materials used are treated appropriately.
Wood International Agency Ltd has produced a Care of Timber Doors information sheet to help manufacturers and distributers ensure our products behave as intended.
I'm a manufacturer, so how does your evidence help me?
Wood International Agency Ltd develop doorset systems through thorough and rigorous testing, independent auditing and certification of our products in configurations that our customers, project specifiers or our partners want to place on the market.
The various documentation generated from this testing and associated activities (including Test Reports, Field of Application Reports, Classification Reports, etc.) are made available to users of our products, whether sourced directly or indirectly.
Additionally, the evidence made available can often be used to support manufacturer's subscription to Third-Party Certification schemes, giving fire door manufacturers an opportunity to broaden the scope of products they offer over and above when they may have tested and certified independently.
This makes Wood International Agency Limited the "System Provider" or "Systems House". Access to Wood International Agency Ltd evidence is subject to a two way agreement, often called a "Letter of Authority" or "Permission Letter". We can currently provide systems certified by BM Trada Q Mark, IFCC and UKTC Ensure.
If you would like to discuss access to WIA evidence and see how we can support your business or project, contact our team.
What is FLEGT and how does it apply to your products?
WIA Ltd supports this initiative by purchasing solid timber door cores from Indonesia (such as Therman and Flamebreak) that are covered by FLEGT regulations.
FLEGT helps to mitigate the chance of illegal timber entering the supply chain in countries that have implemented voluntary partnership agreements (VPAs) with the UK & Europe – currently only Indonesia has this agreement.
To explain in more detail, and quoting from our government’s website:
The Timber and Timber Products Placing on the Market Regulations (UKTR) and UK FLEGT Regulations apply in Great Britain from 1 January 2021 but the requirements remain the same as under EUTR.
Timber supply chains are regulated to ensure harvesting practices are legal, encourage sustainable harvesting practices and support global forest governance. Businesses trading in timber and timber products must take steps to ensure that they originate from legal sources.
Timber imported from countries that have implemented voluntary partnership agreements (VPAs) with the UK – currently only Indonesia – must be accompanied by a FLEGT licence.
More information about FLEGT from the UK Government can be found here Regulations: timber and FLEGT licences - GOV.UK (www.gov.uk)
So FLEGT is recognised on a national level to mitigate the chance of illegal timber entering the supply chain and support global forest governance, Wood International Agency supports this initiative to maintain our global forest industry and utilise only legally sourced timber products.
What is Third-Party Certification?
Third-Party Certification (TPC) is a non-mandatory, voluntary method for providing additional reassurance that their products or services perform as intended.
Door manufacturers can subscribe to TPC schemes to demonstrate that their door products are manufactured in accordance with the scope they are certified against. We encourage our customers to join a certification scheme that suits their product rage to improve understanding, competency and product traceability. Wood International Agency Limited will assist our customers with their Third-Party Certification journey whether new-to-join, or a long time subscriber.
You can read more about Third-Party Certification here.
What seals, glass and hardware can I use with your door blanks?
WIA has great relationships with some of the best and most popular component suppliers in the industry. This enables us to keep abreast of new products coming to market and gives us a good basis for collaborative testing and system development.
You can find information about our partners here.
We are completely transparent with our evidence and ensure tested products are fully detailed in our Test Reports, Field of Application Reports and all other associated documents. This ensures users of our doorset systems can design doorsets for their projects or product range with complete confidence about what other components are included in each system.
At WIA, we don't see the need for reselling components (such as ironmongery and seals) where we don't add value. We stick to a simple model of testing with our partners and publishing the evidence openly so that manufacturers can make their own choices about what products and supply chains suit their needs.
If you can't see evidence for the product you're looking for in our systems, get in touch - we may have evidence coming available or we could even consider including in an upcoming test program.
Where does WIA stand on transparency?
Wood International Agency Limited fully supports transparency for fire safety construction products. An interesting and relevant couple of paragraphs from Building a Safer Future –

We firmly believe that we as an industry have a duty to support this. Businesses that continue to lack transparency could risk being excluded from projects. Whilst there are understandable reservations surrounding the disclosure of Intellectual Property, we really are in a new age.
Whilst Third-Party Certification is a positive contribution towards safer buildings, it isn’t an insurance policy against litigation or a guarantee of acceptance by regulators. WIA provides information and documents using simple terms to determine where and how our products can be placed on the market that stands up to scrutiny.
You can find all our documents (including test reports, FoAs, etc.) at https://wearedoors.co.uk/systems. Our team are on hand to assist whenever you need us - just get in touch.
Why won't you show me the "fire burn test certificate"?
We will! Wood International Agency Ltd will provide multiple types of documentation to support your needs. These documents include:-
Full scale fire tests are currently conducted to one of 2 test standards, BS 476-22 or BS EN 1634-1. A "Test Certificate" doesn't really exist, although we have seen some documents titled as such, but these are usually in-house adaptations of one of the above documents.
In the most part, if these documents are complete and finalised, you will be able to download them from the relevant system page. If you can't find what you need, contact us and we will provide you information without the need for any registration, non-disclosure agreements or other obstacles.
If you have questions that you still can't find answers to, let us know in the form below.
One of our team will respond as soon as possible.